Position Information

Department: Property Management

Reports To (Position): Dir. Property Management, CFO

Exempt (Salaried), Full-Time

The Assistant Property Manager performs administrative and accounting tasks to support the Property Manager(s) in creating a positive working relationship between SRSA, its landlords, and tenants. This position serves as an intermediary between tenants, vendors, maintenance staff, and the accounting department to ensure: (1) tenants adhere to the terms of their lease; (2) work orders are processed and completed in a timely manner; (3) routinely scheduled property services are completed as planned; and (4) the financial administration of assigned properties, including rent collections, accounts payable, financial reporting, and budgeting support, is performed accurately and timely. The Assistant Property Manager is expected to maintain a visible presence at assigned properties, participate in an on-call rotation for assigned properties, proactively identify and resolve operational issues, and exercise sound judgment, critical thinking, and initiative to protect the interests of property owners and tenants. This position requires a willingness to perform field work and occasional hands-on assistance, as necessary, to ensure the safe, efficient, and uninterrupted operation of assigned properties.

Duties and Responsibilities

• Assist tenants in registering and navigating the SRSA Tenant Portal.
• Perform routine administrative tasks:
• Receive, respond to, and/or route incoming property management calls.
• Collect, review, and edit payroll documents including timesheets, vacation trackers, activity reports, mileage reports, and out-of-pocket expenses for the department bi-weekly.
• Review and process invoices for property bill-backs.
• Maintain users and devices for the company Verizon account.
• Update tenant contact lists and email distribution groups.
• Maintain tenant contact information in applicable emergency broadcast software.
• Update Appletree/Stericycle after-hours answering service contact protocols.
• Perform property accounting and financial administration duties:
• Post tenant rent payments and monitor accounts receivable.
• Follow up with tenants regarding past due rent and outstanding balances.
• Receive, review, code, and process vendor invoices for assigned properties.
• Coordinate check processing, mailing, and distribution to vendors.
• Prepare monthly financial reporting packages for assigned properties.
• Complete monthly bank reconciliations.
• Assist with annual Common Area Maintenance (CAM) reconciliations.
• Assist in preparing annual operating budgets and budget revisions.
• Order uniforms, cell phones, safety equipment, and tools for maintenance engineers.
• Order janitorial supplies for properties.
• Collect and scan tenant leases and insurance policies to Dropbox.
• Maintain Managed Properties spreadsheet.
• Provide backup coverage and relief support to the Customer Support Coordinator.
• Assist other departments as needed.

Candidates should send their resumes to: raven@srsa-realestate.com.